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What is espresso?Espresso is coffee at its very best. It is an extraordinary brew in every way, a tiny miracle of chemical and physical engineering that features characteristics best described in the language of the senses. It has a full flavored, fragrant and velvety body. The espresso system's high pressure enables natural fats and colloids in the coffee to emulsify in the liquid and thus create a syrupy substance with a rich flavor and aroma. Do you ship internationally? At this time, we do not ship internationally. To keep shipping costs low, we only ship to the continental United States. What is your return policy? You must contact us at support@espressosathome.com within 5 days to return merchandise and receive an return authorization number. Merchandise shipped in error will be replaced without additional shipping charge. We will pay return shipping cost only if shipment of wrong item was our mistake. Exchanges may be made by the customer's request, however a 15% restocking fee will apply, and all shipping costs will be paid by them. Do you accept credit cards? We accept most major credit cards. We do not accept credit cards for orders over $2000. We also accept Paypal. We will only accept Paypal or wire transfers for orders over $2000. What is the estimated delivery time? It is hard to give an estimated delivery time. By email, we will provide you a tracking number to check the progress of your package in route.
Can I get a tracking number for my shipment? Yes. You will receive a tracking number in an email, so you can check progress of your purchase in route. What is the difference between types of espresso machines? Lever models Lever model (LaPavoni) machines do not have a pump. The water is pressed through ground coffee by manually moving the lever. The technique for making espresso using lever models requires a good knowledge of the balance between the fineness of coffee grind, tamping, pre-brewing and the extraction time, to bring the lever from the high lifted position to the lower end. The lever is lifted up all the way to draw water into the group. It is held in the top position for five to eight seconds to allow water to soak coffee grounds (pre-brew). The lever is then pressed down manually, to press the water slowly through the compacted coffee grounds taking an average 10 seconds for one press. Use the lever action by pressing it down only once. This is not a manual tube well lever to move it several times up & down until a bucket is filled with water. For a larger dose of espresso, the process must be repeated all over again, with fresh ground coffee. Fully automatic home models An automatic espresso machine has a built in coffee grinder, a removable electro-mechanical brewing device, waste box, drip tray and a built in frother. A series of electronically controlled automatic functions follow at the push of a button. Once programmed, the machine delivers consistent quality of classic espresso every time. It grinds one cup at a time, empties the doser, pre-infuses and extracts one or two shots of classic espresso at the push of a button. No mess, no fuss or regrets. As many as six safety switches protect the machine from errors in operating. They are simple to use, compact, and make an excellent choice for home use.Semi-automatic home models
Semi automatic home models use commercial style portafilters. There is no pre-brewing mechanism built into it. When manually pre-brewing, be sure to use freshly roasted medium-roast beans. Grind enough beans for one shot of espresso at a time. Use coarser grind - no finer than the grain of table salt. Tamp lightly. Hook up the portafilter in the brew group and activate the pump for 5 seconds, and off again for 5 seconds for manual pre-brewing. Activate the pump again for 10-12 seconds, or until 2 oz. of espresso is collected in the cup.
The espresso machines with electronic delivery can be programmed electronically for the dose of espresso. In order to improve the quality of espresso from semi-automatic machines with electronic delivery, program the dose for espresso for 2-oz. delivery. Press the coffee selection button for three seconds. Press the selection again to stop the pump. Wait five seconds for pre-brew and then press the same button again to complete the programmed dose. All of Saeco's semiautomatic machines come with pressurized portafilters. The pressurized portafilters are different from commercial portafilters in that they have a valve below the filter basket which delays the passage for espresso for 3 to 5 seconds. This pause in extraction is equivalent to "pre-brewing" (Soaking ground coffee to prepare for extract). Pressurized portafilters make it possible to use coarser grind of beans (coffee grounds not finer than the table salt grain), eliminate the need for tamping just level the coffee in the filter basket and lock the filter holder in the group. Light tamping occurs automatically as necessary by the shower screen when the filter holder is turn to the right. The result is a superior quality of espresso without effort or intense training. Unfortunately the pressurized portafilters are patented by Saeco and therefore not seen in any other brand of espresso coffee machine.
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